CONTACT Us FREQUENTLY ASKED QUESTIONS FORMS AND PUBLICATIONS APPLICATION HOME CONSOLIDATION HOME
Borrower Services School Services Loan Holder Services
What Web Tips are Essential for Completing the Online Application?
What do I Need to Fill Out this Application?
What are My Rights and Responsibilities?
How Do I Open a Saved Application?
How Do I Retrieve a Promissory Note?
Direct Loan Servicing Web Site
National Student Loan Data System for Borrowers Web Site
U.S. Department of Education Web Site
Office of Student Financial Aid Programs
Online Calculator
Direct Loan Servicing Web Site

 

What Web Tips are Essential for Completing the Online Application?

CAUTION: Do not resize your browser window (e.g., minimize or maximize the window) while entering your information into the Online Combined Application and Promissory Note, or the information you have entered may be lost. If you need to resize your browser window, we recommend that you save the information you have already entered.

CAUTION: Do not use the Back button or the Forward button on your browser's toolbar to navigate through the Online Combined Application and Promissory Note. Doing this could cause you to lose your data. Instead, use the BACK and CONTINUE buttons provided at the bottom of every page.

TAB FUNCTION: The Netscape 4.x and Microsoft Internet Explorer browser versions will tab to the Help links in addition to the question fields.

SAVING YOUR CONSOLIDATION APPLICATION: We strongly recommend that you save your Online Combined Application and Promissory Note. To do this, always use the Save Application button on the side menu bar of each screen. Do not use the Save function under the browser's File menu, since this will not encrypt your file and you may compromise your privacy.

GETTING HELP: To get help with a certain question, click on the underlined part of the question label. You may also click the Help Index button on the side menu bar of each application page to get an index of help topics. The Online Combined Application and Promissory Note has a link to Frequently Asked Questions which can be accessed by selecting FAQ on the top menu bar. In addition, you can view the available Glossary of Terms at any time within the Online Combined Application and Promissory Note located in the Help Index.

PRINTING: It is recommended that you have access to a printer, so that you can print and then mail the signature page provided at the end of this application. In addition, if you want to print the text for a help topic, you will need to open the help window and then press the Ctrl and P keys at the same time.

"HIDDEN" WINDOWS: If you click on a help topic and nothing comes up, it may be that you minimized a help window earlier rather than closing it completely. You may have to toggle through the open windows (on a Windows machine, you can do this by using the ALT-Tab keys) or move the main browser window to the side to get to the "hidden" help window.

TYPING SINGLE NUMBERS: When you are entering dollar amounts in any field(s), if your answer is less than 10, type in only a single digit (i.e., 0 or 9 rather than 000 or 009).

IDENTIFYING TEXTURAL LINKS: This website displays textural links to other pages and websites in two different colors. Most textural links are displayed in bold blue text. Textural links that are found on the top, bottom, and side menu bars of the application are displayed in bold white text on a colored background.

ADOBE ACROBAT READER: If you experience problems when using Internet Explorer with Adobe Acrobat Reader, (after downloading and installing the Adobe Acrobat Reader), follow the few simple steps listed below:

  • Open the Acrobat Reader application from your desktop.
  • Choose File from the top menu bar.
  • Choose Preferences from the drop down menu.
  • Select General. The General Preferences window will appear.
  • Uncheck the box labeled Web Browser Integration.
  • Select OK.
  • Exit the application.

BACK TO TOP



   
  SITE REQUIREMENTS PRIVACY NOTICES GLOSSARY ABOUT CONSOLIDATION